How to Stop Payment on a Check or ACH Payment

You can request to stop payment on a check from your Park Bank Online account, by visiting a branch location or calling our ReadyServe team at 414.466.8000. For stops on ACH or pre-authorized debits, call our ReadyServe team at 414.466.8000. You will be asked for specific information about the check or ACH. Fees apply. Stop payment requests cannot be done by email or by sending a form.

By phone at 414.466.8000 or in person during business hours:
In order to initiate a stop payment, we will need the following information:

  • For a check: check number(s), dollar amount, payee
  • For an ACH or pre-authorized debit: amount, entity/company debiting your account, date expected and is this a one-time stop or a stop on all future payments


Stop Payments through Business Online Banking:
Customers with the Standard Version of Business Online Banking are able to initiate a stop payment online.

  • Go to the Account Services menu and select “Stop Check Payments”
  • Fill in the Stop Check Payment screen.
    • Account: Select the account the check was written against
    • Reason (optional): Enter the reason for the stop payment (Lost in Mail)
    • Select to stop a single check or a range of checks
      • For a single check, enter the check number, the date on the check, the payee and the amount of the check
      • For a range of checks, simply enter the first and last number of the checks
    • Click "Continue"
  • On the next screen, verify the information entered and click "Submit Request"


Stop Payments through Consumer Online Banking:
You can submit a request online to request that we stop payment on one or more checks. This is typically used when checks are either lost or stolen. A stop payment fee may be charged for this request. Payments made using online bill payment cannot be stopped using this feature.

Here is how to request online that we stop payment on one or more checks:

  1. Log in to your Park Bank Online account.
  2. From your navigation links, click "Stop a check".
    Result: The Stop a Check page is displayed.
  3. Select the account from which the original check was written.
  4. Enter or select the reason for the request.
  5. Do one of the following:
    1. To stop payment on a single check, enter the name of the Payee and enter the Check Number. You can also choose to enter the Check Date or Amount.
    2. To stop payment on a range of consecutively numbered checks, enter the starting check number in the From Check Number field and the ending check number in the To Check Number field.
  6. Click "Continue".
    Note: If changes are needed, click Edit.
    Result: The Stop a Check Preview page is displayed.
  7. Click "Submit request".
    Result: The Stop a Check Confirmation page is displayed.


Note: We are not liable for items that are cashed or paid within 24 hours of this request.